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Methods of Conflict Management


As I already mentioned all of these needs are extremely important to individual's wellbeing and when we disregard our own needs or those of others conflicts can arise. As supervisors we must be concerned with the needs of our subordinates, especially the secondary needs, as they play a major role in individual behavior. Understanding the needs of subordinates a supervisor can get a better grip on what motivates a certain individual and what rewards that individual seeks within the organization. .
             The second element of conflict is the individual's perception. This element, and personal values element, are in my opinion the most difficult to manage and the most common reason for conflicts. "Perception is fundamentally individual to each person. While some people may share a largely common perception of an event, there will always be some subtle differences. Often, people will have divergent perceptions of what occurred based on their assumptions, expectations, experience and history" ("The Role", 2015). When individuals interpret their own reality, or a certain situation differently than others conflicts can and will arise. These misperceptions can occur due to many reasons but most commonly the reasons can be credited to differing values, and views on certain situations that result from different upbringings, level of education, and traditional values. As I have already stated this element of conflict is extremely hard to manage, but it is possible for a supervisor to create an environment in which these differences can be managed. The success or failure will largely depend on how understanding the supervisor is of these differences and how willing he or she may be in adjusting their own perceptions. .
             The third element of conflict that I would like to discuss is the individual's need for power and how we define and use this power. According to our book, "power and status play an important part in the conflicts that occur in organizations and also affect their level intensity" (Klofas, Stojkovic & Kalinich, 2012).


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