google.com). Google sets the bar high for reasons that include "commitment to the highest standards helps them hire great people, build great products, and attract loyal users" (investor.google.com). The Google Corporation believes that trust and mutual respect among employees and users are is the foundation of their success.
All employees and Board members are required to know and follow the Google Code of Conduct. Failure to follow the rules as outlined will result in disciplinary action that could include termination of employment. Many companies have similar policies in place to ensure compliance with the organizational rules and regulations. While Google's Code of Conduct is specifically written for Google employees and Board members, Google still expects contractors, and consultants who may be temporarily assigned to perform work or services for Google to follow the Code of Conduct in connection with their work with Google (investor.google.com).
Google's Code of Conduct is fairly simple. It is broken down into eight sections with easy to read and understand text. No fancy large words or confusing lingo that the average reader may not understand. Serve our users is the first section in Google's Code of Conduct. This section starts off by discussing the value of Google users and the importance of integrity, privacy, security, freedom of expression, responsiveness and taking action. All key things to consider in any customer service related field.
Respect each other is the second section of the Code of Conduct. This section is self-explanatory. It gives basic guidelines on equal opportunity employment, promoting a positive working environment, zero tolerance of substance abuse (drugs or alcohol), a safe workplace and a dog policy. Google is a self-proclaimed dog company and allows dogs in the work center (investor.google.com).
The third section of the Code of Conduct is, Avoiding Conflicts of Interest.
