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Supply Chain


It has become the primary software solution of choice outside of a firm's Enterprise Resource Planning (ERP) system, which contains the primary systems that run the enterprise. Supply Chain systems consist of client-server and e-commerce applications in both B2B (business-to-business) and B2C (business-to-consumer) versions where the customer and supplier can interface with each other in a zone of collaboration (Chopra and Meindl: 244). Many e-commerce applications are running by a software solution developer called an Application Service Provider (ASP). This model enables the client to use a web browser to access the software via the Internet and use those portions of the product for which the firm held a license. This method is usually more cost effective because the client pays for time and services used rather than directly purchasing or licensing software. In addition to the computer aspect of SCM, it is equally important to understand the following key terms that have to do with the management and transport of goods and services in the global marketplace.
             The Supply Chain encompasses every effort involved in producing and delivering a final product or service, from the supplier's supplier to the customer's customer. SCM includes managing supply and demand, sourcing raw materials and parts, manufacturing and assembly, warehousing and inventory tracking, order entry and order management, distribution across of channels, and delivery to the customer.
             Logistics is that part of the Supply Chain process that plans, implements and controls the efficient flow and storage of goods, services and related information from the point of origin to the point of consumption in order to meet customers" requirements.
             Transport firms pickup goods from a shipper and delivery them to a customer.
             (Ayers: 116).
             The significance of each degree of activity is paramount. Unfortunately, there is still some confusion regarding the level of service being offered and whether a firm's claim of service provided is truly accurate.


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