Describe the organizational structure of eBay's internal and external communities. In doing so, make sure to discuss its organizational design, operations technology and production strategy, decision-making processes, authority and power relations.
eBay has found success as an Internet based company, where so many other companies have failed, revolutionizing business approach to organizational structure and design. The company's business model has challenged traditional production strategies through changing what it means to be customer-oriented. This is most profoundly exemplified by the impact of the external community on the internal structure of eBay's organization, in turn, redefining corporate internal alignment. All facets of eBay's organizational design reflect a strict commitment to maintaining a company culture that has been the foundation for the websites success. The result of such an approach is reflected in the shared values that transcend normal corporate-customer boundaries by having the external community define internal culture. eBay's organizational structure and design facilitates operations decisions in production strategy, technological development, and authority and power relations.
The functional format of eBay's business is to provide a forum where anybody can trade anything with anyone, which has led eBay to become the largest person-to-person Internet trading community. Even through the company's business model is facilitated by the auctions provided, they are recognized as nothing more than a platform enabler. The true foundation of eBay's operations focuses on providing users with a unique sense of community, an unparalleled method in production strategy that guides the development of the website making it distinctively user-powered. As such, the internal community culture was designed to mirror the external community culture through preserving a strong set of values as embodied by the company's core customer base.
All organizations are designed to meet the needs of internal and external customers. ... Re-designing its structure and jobs to serve better the customer 3. ... An example to illustrate this characteristic The eBay mega virtual community eBay, Inc. ... eBay was pivotal in helping to facilitate buying and selling between individuals and businesses. ... Although eBay has spawned many ...
Based on the structure of the market, the customer preference, it is best to analyze this market on a segmented basis Nature of competition In the online auction business, the barriers to entry are low, and current and new competitors can launch new sites at a low cost by using commercially available software. eBay directly competes with all other exits competitors, the closest competitors were Amazon, Auction Universe, Yahoo, Excite's Classified2000. ... Cost structure of the industry Compare with other industry, ecommerce have potential to reduce operating cost and overhead cost...
They aim to make it easier for organizations to develop high-quality software by providing a set of services, templates, and software development tools to facilitate application structure. ... Deciding which platform to use in an organization depends on a number of technical, organizational, and financial factors. ... Since the data is returned in XML, users will be able to format that data to fit the look of their web application, while eBay's site does all the work. ... J2EE enables organizations to write the code once and organize that code onto any platform (Tan, 01). ... The in...
EDI is used for the exchange of structured data between the computer systems of trading partners e.g. suppliers to manufacturers. ... The US-based eBay Inc, is the world's largest and most popular person-to-person trading community on the Internet. ... The average eBay user spends 130 minutes a month at the site, ten times more than the typical Amazon user. ... More and more people and organizations are using the benefits of the Internet to change our everyday lives. ... The Internet also allows you to design your own product. ...
