United's network is supplemented with strategic airline alliances, provides transportation service within its North American segment and to international destinations within its Pacific, Atlantic, and Latin America segments.
After the terrorist attacks of 911, United suffered a tremendous financial blow and is precipitously close to filing for bankruptcy protection. In the last few months the Company's leadership has changed several times. In 2001, CEO Jim Goodwin attempted an unsuccessful buyout of US Airways and was booted out of United. Then came an interim CEO, John Creighton with a final change to Glenn Tilton (formerly Vice Chairman of Chevron Texaco) as the Company's permanent CEO ("History of United", 2002). .
Demographics/Socio-culture:.
During 2001, United carried, on an average, more than 210,000 passengers per day and flew more than 108 billion revenue passenger miles. United's network, supplemented with strategic airline alliances, provides comprehensive transportation service within its North America segment and to international destinations within its Pacific, Atlantic and Latin America segments. In North America, United operates hubs in Chicago, Denver, Los Angeles, San Francisco and Washington-Dulles. United's North America operations accounted for 66.3 % of United's revenues in 2001. .
Via its Tokyo hub, United provides passenger service between its U.S. gateway cities (Chicago, Honolulu, Los Angeles, New York, San Francisco, and Seattle) and the Asian cities of Bangkok, Beijing, Hong Kong, Seoul and Singapore. United also provides non-stop service between Hong Kong and each of Chicago and San Francisco; between San Francisco and each of Osaka, Shanghai, Sydney and Taipei; between Los Angeles and each of Auckland and Sydney; between Chicago and Beijing; and between Sydney and each of Auckland and Melbourne. United's Pacific operations accounted for 16.6 % of the airline's operating revenue in 2001.
