They also need to know which skills to use to be effective. These skills will assist in lessening the unneeded amount of time and expense. This will increase the ease of business. There are hurdles along with these skills. They will need to be identified and overcame to keep communication effective. .
Communication Skills.
The skills covered in this report are listening, customer retention, working with phones, information flow, structures, and processes. These skills are identified and explained so you can use them to effectively communicate in the business world.
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ENHANCING COMMUNICATION TO IMPROVE PRODUCTIVITY, RETAIN EMPLOYEES, AND GAIN MARKET SHARE.
INTRODUCTION.
Shin has learned the importance of paying attention to his customer's perspectives. Communication is the main ingredient to his success. Shin wants to broaden himself by adding to and building on this skill. To succeed he and his employment team will need to learn the organizational communication skills necessary. .
Purpose, Scope, and Limitations.
The purpose of this report is to provide the organizational communication skills needed. The hurdles along with these skills need to be identified. These will provide the skills necessary to be effective at communicating in business organizations today. This report will list communication skills our group found important and how to apply them. .
Sources and Method.
In preparing this report, the researchers analyzed case studies, and researched several different scenarios .
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to enhance communication, Including: commentary, events and strategies enhancing organizational communication and management. We also used several current periodicals to obtain trends and suggestions, and current expert advice.
Report Organization.
This report reviews the need, communication skills required and hurdles important for better business and personal objectives.
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THE NEED FOR ORGANIZATIONAL COMMUNICATON.