Disputes happen on a daily basis in life. When people think of disputes or conflict, they generally do not think of them taking place on the job. Workplace disputes are more common that most people think. .
While working for Hertz Local Edition, I was an onlooker to a dispute between the Branch Manger (BM) and the Assistant Branch Manager (ABM). The BM came into the office setting where the ABM and the other employees had been working together for a while, and had a good working relationship. The previous Branch Manager resigned because she wanted a career change. The work relationship with the previous BM and all other employees was also a good one. The previous BM respected all of the employees, and, in turn, we very well respected her.
The first indication that conflict would arise with the new BM was the first day she was at the office. She walked in the office and went to the back without introducing herself or speaking to anyone. The way she chose not to communicate or her lack of communication with us was frowned upon at the very beginning. Because of her actions on the first day, there was already a misunderstanding with the new BM. A few days passed, and we were trying to learn the BM's style of managing. She chose to communicate to us by dictating things and taking a "my way or the highway" approach. This form of communication was not very receptive.
The BM had a highly authoritarian way of doing things, and we were not used to that. There was also opportunity for conflict because she was a Caucasian coming into an office where every employee was African American and Hertz had already been having issues of not promoting minorities. Because of the race difference there were, of course, value differences. The employees valued freedom to do personal things when needed and honesty, whereas the BM did not care much about those values. .
The ABM was in the process of getting a divorce, and he had to go to court several times because there were children involved.
Innovative dispute resolution technique Litigation is an expensive and time-consuming process. ... So they have to look at alternative dispute resolution techniques. Mediation is one of the alternative dispute resolution techniques. ... Alternative dispute resolutions techniques are being used more by everyone for the reasons mentioned above in this paper. ... Mediation is an effective tool for resolving workplace disputes. ...
Workplace Dispute A workplace environment is full of diversity, diversity in ethics, morals, race and personality. ... Diversity between two individuals sparked a workplace dispute that was escalated to management for resolution. ... The communication will be established and resolution terms set. ... The resolution would be out of John's control and the outcome may or may not be what John expected. ... John could avoid the conflict and resolution and let it resolve itself. ...
The idea is to resolve the dispute and to maintain a healthy environment in our work place for everyone. ... (pg. 2 & 3) Scenario One In today's engineers workplace, they have more opportunities than ever to work on teams which cut across various disciplines, dealing with other engineers, customers, vendors, finance, project managers, and marketing people. ... Some conditions may be very important to be able for the conflict resolution. ... Careful preparation Besides the previous conditions to be able to solve the conflicts in the work team assigned for the project, i...
Developing effective conflict resolution skills are an essential component of building a sustainable business model (Myatt, 2013). Developing and managing effective conflict resolution can be essential to an organization that values its reputation and its employees. ... However, an organization can implement some vital strategies to effectively prevent the regular manifestation of major disputes and conflicts in the workplace. ... Also, there should be clear discipline, grievance and dispute procedures for dealing with conflict. ... In addition to strategies for conflict resolution, there are ...
Introduction Dispute resolution takes into consideration the various processes used in resolving disputes between conflicting parties (Campbell 2010). ... Taking this into consideration, dispute resolution mechanisms are crucial for any organization. ... This is through handling workplace issues at early stages. ... A good dispute resolution mechanism should focus on effective solution. ... Conclusion In conclusion, it is fact that disputes are inevitable in any workplace setting. ...
Conflict resolution falls into two general categories. ... "Working through disputes brings individuals closer together, increases loyalty and enhances solidarity. ... Cognitive conflict leads to intellectual imbalance and a search for resolution. ... Additional reasons for conflicts are religious and cultural diversity in groups or the workplace. ... As you can see conflict resolution is not a simple process. ...
In today's workplace the same worker may be eligible to belong to various unions. ... In the 1990's enterprise bargaining is part of the Workplace Reform process. ... This is especially true in smaller workplaces and as unions membership continues to decrease, becoming more important in larger workplaces. The philosophy of a 'win-win' situation compared to the 'win-loss' is in the past as a resolution of conflict also softens the influence of unionism. ... The MUA "has notified the Industrial Relations Commission of the dispute after Patrick failed to give an u...
Introduction "Our mission is to eradicate employment discrimination at the workplace."1 This is the mission statement of the United States Equal Employment Opportunity Commission (EEOC), which is working towards the goal of totally removing the vestiges of employment discrimination at the workplace, both in the private and public sectors. ... In 1998 alone, the commission filed seventy such briefs.23 Mediation and Alternative Dispute Resolution Considering its caseload, it is not surprising that the EEOC has recently implemented a mediation-based alternative dispute resolution (ADR) pr...
Brilliant Lies examines the nature of truth and lies through an allegation of Sexual Harassment in the workplace. ... Brilliant lies demonstrated some of the key features and dilemmas of the dispute resolution system for cases of sexual discrimination. ...
