"Cell Phone Tracking Raises Privacy Issues", it talks about how people are looking into making cell phone companies that provide services able to know where their customers are at all the time. In my opinion there are three ways to look at this situation: the company's view, the customer's view and an outsiders view. I"m going to try to see it form all sides. .
The company's view that is the hardest to see. Tracking the customer you would be able to know the calls are made from and be able to tell if their phone is roaming in their home area, and if it is then they can correct it without having the customer getting upset because they were charged wrongly. Other than that, I really can't see any reason to be tracking the customer's location. .
Next, the customer's view, my view, I believe that I find it quite annoying to know that people are tracking my every move. Onstar already uses that tracking to help people with roadside assistance. That is an example of tracking for good reasons. What if the companies take advantage of it and use the information for other uses? I don't like that either. I find it ok if I was being tracked if I made a call that I needed help, and it was an emergency. Track the call not my every move!!! Otherwise,leave me alone, and let me live my life!! .
Finally the outsider's view, it benefits the customer by being available for emergencies and helping them get help if they need it. Also, it would help to keep track of where calls are made from to keep bills fair without the customers getting upset and having to make changes on their bills. .
In conclusion, I personally don't like the idea of being tracked; it's stupid and an invasion of my privacy! Other than that there really isn't a real reason not to have my phone tracked, unless it is abused and information found is used to do bad and not benefit the customer.
The use of cellular phones has spread like wild fire in the last ten years.
