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Conflict Management


Conflict might escalate and lead to nonproductive results, or conflict can be beneficially resolved and lead to desirable end results. .
             Therefore, learning to manage conflict is integral to a high-performance team. Although very few people go looking for conflict, more often than not, conflict results because of miscommunication between people with regard to their needs, ideas, beliefs, goals, or values. Conflict management is the principle that all conflicts cannot necessarily be resolved, but learning how to manage conflicts can decrease the odds of nonproductive escalation. Conflict management involves acquiring skills related to conflict resolution, self-awareness about conflict modes, conflict communication skills, and establishing a structure for management of conflict in your environment. .
             What is personal conflict?.
             Personal conflicts result when external factors and/or entities attempt to influence the individual in a manner, which is in contradiction with his/her values, beliefs and conscience. The person then experiences a "moral dilemma-, which is nothing but personal conflict.
             What is organizational conflict?.
             Organizational conflicts are conflicts caused by ideologies, activities or relationships of the people working in the organization. They also encompass goal-setting processes, which end up causing conflicts between the goals of individual sub-units of an organization, as mentioned earlier.
             .
             Levels of conflicts.
             Intra-individual Conflict.
             Within every individual there are .
            
             • A number of competing needs and roles, .
            
             • A variety of ways that drives and roles can be expressed,.
            
             • Many types of barriers that can occur between the drive and the goal, and.
            
             • Both positive and negative aspects attached to desired goals.
             An individual experiences frustration conflict at one level. This occurs when the individual is thwarted in the middle of goal achievement.


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