1. Airline Industry Analysis
The airline industry has had to really focus on customer satisfaction since the tragedy of 9-11. ... As I stated before 9-11 has changed a lot of thoughts in regards to flying but that should not make an industry feel they cannot improve and show the support of satisfying a unit of consumers. ... There are on an average 11% of personnel on maintenance, which could be considered a weakness. ... Because of the scare of 9-11, the industry felt that their would be too many seats chasing too fewer passengers. ... Potential growth, the effects of driving forces, and/or the uncertainty or problems...
- Word Count: 3027
- Approx Pages: 12
- Grade Level: High School