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Sunny Side UP


            
             Have you ever noticed that when you go to a restaurant, acting very appreciative and polite, the service is uncanny? The employees actually want to help you and get you exactly what you want. Or maybe you have not come across this kind of ambiance and instead you are one of "those people" who have only dealt with bad service and ill-mannered hospitality. Well, you are not alone and the reasons are fair. The service and attitudes of employees at any job are the result of the amount of respect they receive. Most of the time employees are treated miserably because their jobs pay very little, need no amount of education, and are considered low-class positions. After reading Nickel and Dimed by Barbara Ehrenreich, one is able to clearly understand the frustration of exerting so much effort into everyday work, but getting so little in return. .
             As an experiment to observe the lifestyle of these employees, Ehrenreich worked several underpaid jobs receiving the maximum of seven dollars an hour. At the Hearthside restaurant she worked six tables, she cleaned, restocked, even assembled salads and desserts, finished at 10:30 pm and made a measly $2.43 an hour (plus tips). To top it off, she was rudely insulted by customers! This is the life of the underpaid worker. In addition to the repetitive tasks, these gloomy employees are expected to have a bright smile, a sunny disposition, and thrive with endless patience, but what does that pay? Maybe a good tip here and there, but rarely! It is hardly fair for them. If they are going to work so thoroughly and get paid $2.43 an hour (can you believe it!), what is there to smile about? If it's already in the paycheck employers still need a reason to have a good attitude. Therefore, if we give them a reason to smile, then maybe we can improve the situation For instance, by giving them a little extra something (money, food, discounts, etc.


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