Cummins Engines Company (Cummins) is a multinational corporation and is one of the largest producers of diesel-powered engines which many plants all over the world. They are headquarters in Columbus, Indiana with almost 100 years of experience and net sales of $4.25 billion US. Cummins is a fortune 500 company ranking at 127th and over 23,600 employees worldwide , (1993).
Cummins has an emphasis on "Customer-Quality" in the attempt to deliver customer-quality they have built joint ventures between with other engine manufacturers and distributors. The Case Study focus on two different joint ventures they established with Telco of India and Komatsu of Japan and are viewed from the Cummins point of view. Each of the joint ventures was to use Cummins engine design and thus Cummins would license the engines to the joint ventures.
In this paper we will review the Information Technology (IT) issues that surrounded the joint ventures between Cummins and Komatsu. .
2 Identification Of The Central Issues In The Case Study:.
Cummins had very distinct requirements that they wanted to maintain in their joint ventures. Cummins requirements was that the information systems, of the joint venture, would need to be interfaced with the Cummins information systems and Komatsu required that the information systems interface with Komatsu's information systems. Because the joint venture was to use Komatsu's existing plant and it's related information systems technology several other issues arose. .
There are several different subsystems that needed be interfaced with Cummins and/or to be developed for use at the joint venture. Since Cummins had invested established state-of-the-art IT systems and wanted to use those systems at the joint venture. These systems are the Engineering Control, Engine Certification, Original Engine Part List, Order Entry, Electronic Data Interchange and the Financial Reporting subsystems.
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