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Mental Health Agency Investigation


            The vision of the East County Department of Health and Human Services, pledged to excellence, fairness, responsiveness, and the values of diversity and dignity in all people, are partners with the community in an enduring pursuit to assure the highest quality of life for all residents of our County.
             They envisioned the Department of Health and Human Services as an environment where all team members are continually encouraged to be creative and are celebrated for their enthusiasm, ideas, and hard work. We envision a department that promotes, in everything it does, an uncompromising commitment to excellence in public service.
             The agency I decided to visit, East County Human and Health Services, is a satellite office located at 3300 Briggs Chaney Road, Silver Spring.office called The Department of Health and Human Services East County Office or (EHHS). The agency's opening is the direct result of the lobbying of current and former members of East County Citizens Advisory Board for ten years. Finally on October 2, 2001 it came to fruition the residents of East County was able to get direct human health services. .
             The mission of the Department of Health and Human Services is to assure the provision of integrated, programmatically sound, and fiscally responsible services addressing the health and human service needs of Montgomery County residents; to develop and implement policies and procedures which further this end; to maximize the resources available for direct, customer-oriented services while maintaining adequate management oversight at minimum costs; to pilot and evaluate innovative approaches to service delivery and system coordination; and to develop and maintain a broad network of community, non-profit, public, and private sector delivery organizations in a sustained and substantial partnership. .
             In my interview I meet with Becky Smith, Community Resource Coordinator, and Denise Flowers-Brooks, Community Service Aide III.


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