ISO 9000 is a certificate given by the International Organization for Standardization (ISO) to the companies who maintains a standardized quality system. To explain ISO impacts let us consider a company called ABV-Rousse Ltd located in Bulgaria and this company deals with civil construction and repair services. To receive this certificate company must meet the pre-requirements of ISO and this will be checked by the ISO representative. In the first phase of verification ISO representative will interview the staff members of the organization to test whether they understand their part in ISO 9000 standard. In the second phase, ISO representative will check the paper work of the organization to ensure ISO 9000 compliance and in the last phase he will examine the quality management system followed by the organization and then the representative will prepare a detailed report on the backlogs of the company (if there are any) and the company need to overtake these backlogs within the stipulated time given by the ISO, then the organization will receive the certificate. Many organizations like ABV-Rousse work hard to receive this certification because of its global acceptance and also many international companies' shows interest to work with the company which has ISO certification. On the other hand after receiving this certification ABV- Rousse experienced some appreciable changes in their organization in the fields of quality chain management, customer satisfaction, increase in international trade, reduction in waste production and all together increased the profits of the ABV- Rousse Ltd. Although this certification process is facing some tough time due to the cost factor involved in the process of getting a certificate, still organizations show interest to get this certification due to the benefits involved in it. .
QS- 9000 Impacts.
QS 9000 is a certificate issued for maintaining the prescribed quality standards in an automotive industry.
