Sammy is never truly described, but following his thoughts and actions illustrates his character for us. For example, I've learned that Sammy is very judgemental towards people and easily influenced as well. His judgemental personality is seen from the beginning when describing the "register watcher" and prolongs throughout the end. He describes her as, ".a witch about fifty with rogue on her cheekbones and no eyebrows, and I know it made day to trip me up. She'd been watching cash registers for fifty years and probably never seen a mistake before."(Kennedy & Gioia 18). He picks at her flaws and assumes she derives enjoyment from watching him fail. Yes, from my personal cashier experience, there are customers who hawk the item screen, but most people watch when being rung up regardless. As far as I'm concerned, no one wants to pay twice for something they only have one of; justifying the customer's anger, but not Sammy's scrutiny. .
Sammy portrays how easily influenced he is short after as he criticizes the girls, picking at their flaws and indifference towards their attire. He said things such as, ".there was this one, with one of those chubby berry-faces, the lips all bunched together under her nose, and a tall one, with black hair that hadn't quite frizzed right, and one of those sunburns right across under the eyes, and a chin that was too long", but he promptly bit his tongue once he noticed the customer's reactions to them. The glaring looks from the customers and his love for "Queenie" began his change of heart, and strive to impress the girls. Though being the narrator, Sammy isn't revealed as the protagonist until Lengel begins to antagonize the girls about their attire. First, he found the situation quite comical, but Lengel's continuous antics was the extra push Sammy needed to stand up and quit his job. Though Lengel's actions weren't necessarily wrong, he could have treated the matter more delicate.