Human Relations and Organizational Behavior.
Organizational behavior (OB) is important in the business world as it helps to develop effective teams for certain projects and to choose effective leaders to lead the teams in a successful way. OB looks at individuals and groups in organizations to determine how their behavior affects it. The vitality of OB in the development of the work force, the differences that might exist between technical skills and human skills for a successful organization, and how the study and practice of OB can make a difference in the operation of the organization are important areas to examine.
Organizational Behavior Importance.
OB is vital in the development of the work force in that it seeks better relationships by achieving human, organizational, and social objectives (Clark, 1998, rev 2000). Human objectives could include work place environment, job satisfaction/dissatisfaction, personal growth, etc. If human objectives are not met there is a possibility of higher turnover and absenteeism. Employees that are dissatisfied with their jobs tend to bring employee morale down, miss work frequently, and eventually lose their job or resign. Employees that are satisfied with their jobs will have positive attitudes towards that job (Robbins, 2001). Job satisfaction factors include challenging work, supportive co-workers, rewards and, good working conditions. Employees tend to seek challenging jobs that offer freedom, recognition, and opportunities for personal growth. Robbins (2001) states that jobs with little challenge tend to create boredom as jobs with too much challenge create frustration and feelings of failure. Employees also seek out a work place that is comfortable and safe. OB will help management observe employee work habits, employee work history, and employee interaction with co-workers and customers to determine where improvements are needed. These factors affect the human objectives.
