Tanglewood is a retail department store offering an array of unique merchandise. Like most retail companies, there is a continuous need to recruit sales associates as this position has a 50% annual turnover rate. The purpose of this report is to create a centralized approach to recruiting sales associates that considers best practices for targeted recruiting based on the historical approach, a review of cost analysis for each recruiting method and the establishment of a recruitment guide. The overall goal is to provide management with streamlined recommendations to satisfy this ongoing staffing need across the Tanglewood enterprise. .
Tanglewood Recruitment Guide for Store Associate.
Position - Store Associate.
Reports to - Shift Leader.
Qualifications - High school diploma; a minimum of 6 months prior retail experience preferred working directly with customers, exceptional customer service experience and good problem solving and communication skills.
Timeline - Ongoing.
Relevant Labor Market - Washington and Oregon.
Activities to undertake to source well-qualified candidates:.
- Regional news paper ads and radio.
- Employee referrals.
- Staffing agency, kiosks and state job services.
Staff members involved: Shift leader, department manager, assistant store manager and HR recruiting manager.
Budget - $3,000 - $6,000 per new hire.
Targeted Recruiting.
Currently, Tanglewood employs five methods of recruiting sales associates. Below is a review of each method. Media "the use of media has been a longstanding practice to attract prospective candidates." The benefit of this approach is that is casts a more targeted message of the qualifications you are seeking. It offers recruiters with a quicker opportunity to attract potential employees. While the message can be targeted, there is still the opportunity that the recruiters will need to assess which candidates will be a good fit based on the volumes of applicants who respond.
