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Growing Managers: Group Case Analysis

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             Performance is greater when people have specific goals. R------- would need to give weekly feedback to the staff to let them know if they are on course to achieve the goals or if any adjustments need to be made to the goals. - It also shows staff that R------- is interested in their individual success as well as the success of the Phoenix unit. Collaborating with the staff to set their respective goals will make them more invested in their duties and make them personally committed to achieving their goals. Typically, when an employee is committed to a goal he or she will be persistent in attempting to accomplish the goal. It is imperative for R------- and corporate to come up with an action plan for the Phoenix office. Action plans facilitate goal accomplishment, serves as a blueprint for what employees should be working on, and leads to goal-relevant behavior. .
             Employees should also develop their own action plans to facilitate their individual commitment and give them a sense of being an integral part of the goal setting process. The SMART pneumonic reminds us that goals should be specific, measurable, attainable, relevant or realistic and timely. In .
             R-------'s case these goals should span from work output to office etiquette. To help ensure the relevance of the Phoenix sales team's overall goals, R------- should petition upper level ColorTech management for information on specific, measurable, time considerate goals that they would consider indicative of a successful turnaround as well. R------- needs to understand that each individual brings a different skill set and competency level to the organization.- A specific goal may not work if you try to make it a one size fits all goal. Telling H----- and T--- that you want both to sell $500K of cut flowers makes no sense when H----- has no interest in selling cut flowers and T--- is more focused on the creative side of things. Your goal will not get accomplished and you will cause a further rift between you and your staff.


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