1. organisation excellence
Here are some typical components of an organizational excellence definition: Great people, Great place to work, Solidly and consistently profitable, Trusted by customers ,Recognized innovator, Best products and services, Most efficient" (http://www.anametrica.com/Com_OrgExcel.htm) As Oakland said "Within each and every department of the organisation at all levels starting at the top, basic changes in attitude will be required for organisation excellence" (Oakland.J.S. Total Organisation Excellence, p6). ... This process helped GE to obtain high standards of quality, customer satisfaction, p...
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