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Cisco's Implementation Team

None of us was going to throw out the legacies and do something big" (Austin, Nolan, & Cotteleer). It was clear that the leaders in each of the different functions were nervous about making the big decisions that may help their functions operate more smoothly. Whether this was because they were afraid of Mr. Slovick or because they were afraid of implementing the wrong system or simply a lack of vision by the functional leaders is irrelevant. It was fear of the unknown and the fear of taking a risk which road blocked Cisco into the massive two day system failure that finally drove them to make some tough decisions.
             I believe the most important way to avoid the inertia that Cisco experienced is to hire leaders who are willing to lead and take some intelligent chances. I believe a good manager for this type of project is one who believes in the project. Therefore, a good manager for this project must begin at the head of the organization. If the CEO does not believe in the project, then the project has little chance of succeeding. This does not mean the CEO must be intimately involved in the project, but he or she must publically promote the project to his or her employee's to ensure that all employees" are on board with the company's goals.
             Cisco mitigated the risk of going live with ERP by utilizing careful planning and carefully selecting the employees chosen to work the ERP project. Cisco clearly did it's "due diligence" in selecting the vendors for its ERP. They did the necessary research in Oracle and concluded that they offered the best product for Cisco's needs. They also did the same for KPMG and the three companies made successful partners. Once they found the product the implementation team had to add more human resources. I thought Cisco was particularly clever in choosing these people. They only chose the best according to Elizabeth Fee, an implementation team recruit. "They handpicked the best and the brightest for this team" (Austin, Nolan, & Cotteleer).


Essays Related to Cisco's Implementation Team

1. Cisco ERP Implementation Case Study

Although Cisco's ERP implementation was ultimately very successful, they did make a few mistakes along the way. ... Also, during CRP2, the team discovered that Oracle was not sufficient to support the after sales support needs of Cisco, and so they had to unexpectedly select and plan implementation of a separate application for this purposes. ... Most importantly, they committed to a monetary reward for team members upon successful implementation. ... In order to avoid catastrophe, the team had to have a strong implementation plan for mitigation of the risk associated with direct cut-over...

  • Word Count: 1989
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2. Cisco Systems Business Strategy

They can easily switch from Cisco to one of the numerous competitors. ... The few alternatives that Cisco's management might consider include implementation of the web services, strategic alliance with a telecommunication company, creating networking products for residential use, venturing into United Kingdom, producing software packages and marketing its internal network system. ... The implementation of this strategy will result in increase of the market share, net profit and customer loyalty. ... Following is an analysis of the broad environment, competition, task environment, function...

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3. Cisco

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4. Work teams in Corporate America

These are just two examples of the many organizations that have in the past, as well as presently, implemented the concept of work teams to accomplish various types of missions or tasks. ... The two examples that I presented in my introduction are two factual cases in which it has been proven the work teams can be successful when implemented correctly. ... Let us see how management at Cisco Systems views effective team characteristics. Management view of effective teams, and characteristics of effective teams at Cisco Systems (Interview with Mr. Keith Early and Bob Hoerauf of Cisco Systems):...

  • Word Count: 4857
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5. How Does Business Strategy Differ Across Companies And Why Is Strategy Important?

This includes companies working together for the mutual benefit of each other, and small businesses teaming up to gain the muscle needed to tackle bigger corporations. ... Cisco Systems is the leading manufacturer and supplier of internetworking systems in the world. It started in 1984 by a husband and wife team, and has grown today to be even larger than Microsoft. Cisco formulated a very successful Growth strategy that made their products have more value than that of their competitors. ... this was all due to synergy created when Cisco teamed up with many other companies in controlled stra...

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6. Management - Planning, Conflict and Bargaining Power

In the end, the payoff was significant since the plan was well organized and our team never ceased to labor. ... Before the solution can be implemented, approval has be provided by the entire group through this process. ... At my company, Cisco is the supplier with the highest bargaining power. ... Because of this our firm follows their demands whether it is contract, or deliverables etc Our company cannot afford to break ties with Cisco since our private network is based on their hardware. ... Until then, we maintain a good relationship with Cisco while continuing to use their products. ...

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7. Resume

NAME II ADDRESS/PHONE NUMBERS E-mail address A highly motivated team player, detail-oriented Telecommunications Network Support Analysts with exceptional problem solving and project management skills. ... MS: Front Page, Publisher, Outlook, Exchange, Harvard Graphics, PKZip, Cisco Works, Novell Netware, Corel Draw, Corel 3D, Adobe Photo Shop, cc:Mail, Smart Term, Kea, Ulead Media Studio 5.0,Photo Impact 4.0 PROFESSIONAL EXPERIENCE 759th Medical Support Group TRICARE Data Systems 10/99-Present Director of the implementation and coordination of electronic consult w...

  • Word Count: 453
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8. Motorola

Motorola has also teamed up with Lucent Technologies with the platform application of StarCore ã concerning digital signal processing (Motorola, 2000, p. 17-18). ... Customer complaints have decreased by 22 percent by implementing a customer-care training program to the sales staff. ... Evaluate Strategies There are many strategies Motorola can implement to be more successful. ... Another strategy that can be implemented is the Join Venture strategy. ... Motorola and Cisco Systems accomplished this by forming SpectraPoint Wireless. ...

  • Word Count: 1664
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