Troubleshoot and Resolve Network Problems

            
             Network support is a big business these days, with multiple attacks on networks and Network Administrators not fully understanding the consequences of their actions, there is a constant need for network support. Many companies these days are opting for a lower qualified Network Administrator to deal with high level problems and network disturbances while they might employ the services of a Enterprise Hosting Service. This service basically maintains tabs on the network and offer support to a range of issues and problems that may go wrong. They make "promises" to ensure connectivity, hardware replacement and reboots within given times. These promises ensure the company remains in business, this method is a great idea as it keeps costs down in paying a highly qualified Network Administrator $200,000 annually. Network support includes other areas such as third party network monitoring tools. Third party means that these tools are not bundled with the operating system chosen, third party tools are usually non refined and can cause more headaches than solve problems, so choosing third party tools needs research. With the certain exceptions such as WhatsUp Gold, this product provides network monitoring anything from hardware devices to network traffic to logging data. There are too many benefits of WhatsUp Gold to list here but it is generally a leader in network monitoring tools. .
             For some third party network monitoring tools and Enterprise Hosting, a Service Level Agreement (SLA) is needed. An SLA basically defines the terms of the service, they are provided by providers to differentiate their services from others and describe the minimum level of service that is to be expected. SLA's should include such things as how the performance should be measured, the requirements that will be fulfilled and the level of support that will be offered.
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             Client and User Requirements.
             The Client and User requirements are both very similar in the fact that in this situation the client and the user will benefit from the same requirements.