(855) 4-ESSAYS

Type a new keyword(s) and press Enter to search

Starbucks Coffee company


Though Starbucks is still in the early stages of its growth it has a strong hold in the global marketplace being recently ranked number one in Tokyo for restaurants by a survey conducted by Nikkei Restaurant, a highly respected food service industry publication in Japan. The survey cited them as number for customer service, store design, and cleanliness and said that the company has established a firm brand image among customers. Starbucks also reaches the global marketplace by a very extensive web site where you can place orders to have Starbucks coffee delivered to your door anywhere in the world. The company also makes strides to achieve a strong ethical reputation by founding the Starbucks Foundation, extensive programs for community giving and environmental activities. The foundation as well supports "Green Teams" in efforts to design more environmentally friendly products. .
             Even thought Starbucks has traditionally spent very little on advertising, their products are still sell because of its high quality. By having a superior product, advertising cannot be a priority. On the other side, Starbucks focuses heavily on customer service and personal selling. They provide a excellent customer service. They usually follow the phrase "the customer is always right." and this is the key for success in business. Personal selling is in line with customer service. Employees are trained to understand the different types of coffee and assist consumers in any way needed. Starbucks" retailing mix supports its strategy by offering a best quality product. They focus on the elements in the retail mix to direct on the wants, needs, demands on the target market.
             Starbucks corporate level strategy has been their ability to form strategic alliances. Alliances with Colombian farmers have been helpful to promote their product uniqueness as well as a good relationship with their suppliers.


Essays Related to Starbucks Coffee company


Got a writing question? Ask our professional writer!
Submit My Question