The issue with the staff and DNR orders follows with the staff's beliefs and not the patients. .
I am almost positive that the pharmacist feels bad for the patients; hence, the reason the pharmacist is allowing the installment payments for patients that cannot afford the prescription. The ramifications of this issue are tremendous, since you cannot repossess pills that have been taken. Another issue is the counselor's choice to treat patients, pro-bono without authorization. We must assume that there is no superior figure that guides them on company policy. In evaluation of the counselor issue and the issue with the insurance confirmation, we realize that there is a distinct possibility that we can link these problems to lack of policy training. Looking at the issue of a resident ordering fruitless examinations for the terminally ill, we come to ask the simple question: "who is this resident's supervisor and why are they letting this go on?" The two answers that come to mind are experimentation and or lack of supervision. The past four issues are more than likely leading to the increase in patient cost.
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Goals.
Faith Community Hospital has three main goals that must be attained to achieve the success that is desired. .
1. Understand and implement the Mission Statement.
"With the foundation and commitment of our spiritual heritage and values, our mission is to promote the health and well-being of the people in the communities we serve through a comprehensive continuum of services provided in collaboration with the partners who share the same vision and values.".
2. Satisfy the desires of the Board of Directors of the Faith Foundation.
3. Decrease our patient cost to increase our profit.
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Plan of Action.
There are several methods to use during the realignment and refocus of the hospital. The plans below represent a way to achieve the goals outlined previously with the best possible anticipated outcome.