is what sets them apart from their competition. "The key to being successful .
internationally is you adapt very strongly to the local way of doing business, .
the local way of doing business should dictate what you do, not the other .
way around, says Le Mener" (Wolff, 2000, p. 38). The company began its .
operations in many different countries adapting their business to the culture .
in the area and the local way of doing things. In South Africa they executed .
their budget plan. In Brazil they moved up to their mid-scale plan. They .
operate in 140 different countries. Accor tries to determine the customers .
needs for the area and build their properties accordingly. In some of there .
properties they have different size rooms for different prices. In the United .
States Market they are operating the Motel 6 and Red Roof. They are .
building a line of luxury Hotel's called Sofitels. This line will focus totally .
on the individual businessmen and small groups of travelers. At this hotel .
their customers will not have to tolerate the conventions crowds like at other .
hotels. Reading about the success of this company and thinking about our .
class discussions about role of a leader helps me to understand why it is .
important and what it requires to be an effective one. Hospitality is my .
major and now I have a better understanding of the decisions I will have to .
make about which property and classification I would like to obtain .
employment. .
Since I have worked for several upscale hotels, I know the importance .
of a good leader. Some of the work related problem I have witness by leaders had a .
tremendous effect on the employees as well as the business. Lack of .
leadership skills, knowledge about the business, improper training, lack of .
communication, and employee theft became common at the work place. Sometimes the .
people in charge did not always set a good example. In some case people was hired in .
management positions that had been fired from other properties for theft.