There is specific software that is designed for facilitating e-business. There is server software that allows businesses to create simple, straightforward electronic storefronts. First the e-tailer needs to have the needed software, like a shopping cart. A shopping cart in a virtual store is similar to the cart in the supermarket. It allows customers get a clear idea of what products they have selected before they check out (Turban, p246). .
At the moment of processing the order, the e-tailer will need to have the ability to process the transaction. The e-tailer will have to have the ability to process the transaction quickly. There is a lot of goodwill gained if the e-tailer offers a wide range of payment methods. There are many acceptable payment methods; they should include credit cards, digital cash, and electronic checking. In most cases this transaction will be paid through credit cards. The e-business will have to verify the credit and approve the customer's purchase through a credit verification system. A payment gateway that routes payments through existing financial systems primarily for the purpose of credit card authorization and settlement is required (Turban, p155). .
Order fulfillment must be fast and when promised to the customer. This is where a company can be made. Order fulfillment is the process from when the customer decides to make the purchase to when the product is shipped. It makes little sense for the company to offer products to the public if the lead time for fulfilling the order is longer than what a competitor offers (Turban, p278.).
It is important for the customer to verify the shipment of their purchase. This can be done through the World Wide Web. The World Wide Web allows the user the tracking of shipments to the line-item. Companies like FedEx and UPS offer customers to track their packages through the World Wide Web. FedEx offers customers to access the FedEx shipment, ship estimation, and ship alert and tracking systems.
• Client/Server: a model for computing that splits processing between clients and servers on a network and assigns functions to the machine most able to perform the function. • Ebusiness: a suite of products that enable an organization to use the Internet and other digital medium for communication and coordination, and the management of the firm. ...
Siebel is an organisation that provides a comprehensive family of multichannel eBusiness applications and services. ... Activity 3:ERP The definition of Enterprise Resource Planning (ERP) is an attempt to integrate all departments and functions across a company onto a single computer system that can serve all those different departments' particular needs. ... There are at least four criteria outlined which are: 1) Portability - What platforms they run on. 2) Flexibility -Whether the vendor has customising and implementing facilities 3) Geographical application -addressing organi...
The rapid flow of goods, services, and capital, especially the latter has made national controls on these aggregates less effective without considering the countervailing measuring that other nations could impose in the absence of coordinated responses (Obaseki 1999) According to Vijay and Anil of mastering global business globalisation can come in the form of the entire world, a single country, a specific industry, a specific company or even a particular line of business or function within a company. ...
Introduction to E-Business In the world of business, there once was a distinction between the different fields of management, production, sales and marketing. Today all these areas have merged and been given short abbreviations like SCM, CRM and ERP. It all has to do with integration and a...