Xerox's poor management performance is largely the result of a breakdown in communication among the company's top managers. Upper management in the company failed to work as a cohesive unit with common goals; instead, management was divided into opposing groups of insiders and outsiders. Insiders were those individuals like Paul A. Allaire (former CEO and current chairman for the board of directors), who spent most of their careers working up the ranks within Xerox. G. Richard Thoman, on the other hand, was the outsider recruited as Allaire's successor. Although Allaire and other members of the board felt that Thoman was the change agent needed to move the company forward, these Xerox insiders were hesitant to relinquish power and control to a newcomer. Even though Allaire was stepping down as CEO, he maintained a position of leadership in the company by serving as chairman of the board. Longtime Xerox director Nicholas J. Nicholas, Jr., explained that, "the thinking was, we like what we see so far with Rick (Thoman), but we'd like you to be here, just in case.- Allaire's position as chairman was very detrimental to Thoman's managerial effectiveness and reflected the lack of confidence that his colleagues had in him from the very beginning. As chairman, Allaire was allowed to attend top management meetings and he maintained complete control of the board of directors, which further undermined Thoman's authority and made it very difficult to discern who was actually in charge. This lack of clear leadership was a major managerial problem for Xerox.
Thoman was constantly thwarted in his efforts to transform Xerox because every time he would take on a new initiative, Xerox insiders would complain to Allaire that the changes were too fast paced for the company. Using Allaire as the middle man to voice a complaint about Thoman's actions was very counterproductive. If Xerox had been a company fueled by open dialogue and communication, then individuals could have discussed their concerns directly with Thoman, and a possible solution that satisfied both sides might have been reached.
Xerox who was the leader and giant in the copier industry is now failing Michael Hiltzik provides an account of how Xerox started. ... Xerox procedures start with its fondness for paper. Hiltzik gives an account of how Xerox operated procedurally. ... Xerox is cash strapped and desperately dodging bankruptcy. ... Xerox needs to get more out of its technology. ...
ARTICLE: The Inside Story of the Management Fiasco at Xerox AUTHOR: Anthony Bianco and Pamela L. ... Allaire dates back to when Allaire was replaced as Chief Executive Officer of Xerox by Thoman. ... When Xerox began losing money, the tides turned and Allaire was put back into the spotlight. ... Accompanied by this rivalry was the whirlwind antics of Xerox's stock. ... Perhaps Xerox would be better off if they had put more time into an idea known as inkjet printing, with Hewlett Packard and Company currently holding the monopoly on the industry. ...
Outsourcing Information Technology at Xerox - Case Analysis Table of Contents Executive Summary Introduction Key Events Leading to Xerox's Decision to Outsource IT Our Opinion of Xerox's Decision How Management Can Evaluate the Necessity of Outsourcing Challenges to Management Conclusion Executive Summary RE: Case Analysis, "Outsourcing IT at Xerox" Introduction This report analyzes Xerox's multi-billion dollar decision to outsource IT operations to Electronic Data Systems (EDS.) Key Events Leading to Xerox's Decision to Outsource IT A variety o...
Burns is the chief executive officer and chairperson of Xerox. ... Burns first joined Xerox as a mechanical engineering intern in 1980. At that time, Xerox was the leading company in the global photocopying market. ... For one, Burns is passionate about what she does as the CEO of Xerox. ... In 2007, Burns was named the president of Xerox Corporation. ...
The laser printer Apple purchased used the same ideals from the Xerox printer built in 1973 (McGrath, 1999). Xerox Xerox, like Microsoft, IBM and Apple, played a significant role in the computer revolution considering the Xerox/Alto computer was built around 1973. Steve Jobs, the co-founder of Apple once stated that Xerox could have owned the entire computer today. ... Xerox funded a research center. Brilliant researchers at PARC could never persuade the Xerox management that their vision was accurate. ...
Xerox an American research company believes that understanding why and how the teenagers of today use text messaging to communicate will help predict what technology will be required by the adults of tomorrow. ... Some information about research groups will be found on the internet, and a contact has been made with the head of Xerox and a representative is at our disposal. ...
A recent example of a company that has identified lean manufacturing as its single most important initiative and successfully implemented it is Xerox Incorporated. Xerox found itself in the mid 1970's with a loss in profit, market share, and competitive stance (xxxxxxx). In order to confront new competitors such as Ricoh and Canon, Xerox was going to have to make major changes within its organization. ... Effective materials management helped Xerox gain closer supplier and customer ties, which in turn reduced inventory costs. By implementing continuous flow production Xerox was able...
It is undeniable that years of evolution created a species of human that bases responses and reactions primarily on instinct. What is debatable, however, is the extent to which our evolutionary history has also rendered us capable of acting on our own volition, morals, and values. It is possible t...
Also, "Xerox" is the product of a photocopying machine, but consumers call most photocopiers as Xerox despite the brand. 5- Affixation: the process of adding one or more affixes to a root, it covers prefixation and suffixation. ...