The functions of management in relation to an Internet Service Provider. Managers have to predict what the consumer wants. Talk to providers to negotiate deal of the services we get from them. Other managers have to watch the customer service department. The supervisors that my company calls team coordinators are the leaders of the customer service department. All levels of management take part in the making and enforcing policies for the company.
The managers talk to our vendors, be it the people who provide the access to the internet or the people who give us the phone lines. We have them to make sure that there are enough phone lines for people to dial into. They make sure that we have the appropriate bandwidth for the customers to use. From negotiate the prices and duration of the contacts. They also take care of the building lease.
Some of the other managers work directly with the customer service department, they watch for tends in call volume, scheduling, staffing, and assigning tasks. Call volume is usually pretty standard, it changes with the season but stays proportional from week to week. Like during the first and last week of a month call volume goes up, the rest of the month it is lower, this will affect the schedule that they make up for all the departments, the regular technicians, billing people, electronic support and advance products group. If there is a new product that is to come out those groups could be asked to hire another person for their group or they could be forced to loose a person if the volume and customer base shrinks. Some people are assigned special tasks, like hold a customer training class on the first Saturday of the month, to help teach the basics of the internet. Or they could ask for a person to research a set of accounts that all belong to one person, because there is an on going issue with that account, be it technical or billing, or at times both.
Functions of Management The management process contains four basic functions; planning, organizing, leading and controlling. ... Planning is the first function of the management process. ... Organizing is the second basic function of the management process. ... Leading is the next basic function of the management process. ... The next basic function of the management process is controlling. ...
Creative problem solving can be accomplished by using the four functions of management. The managers duties may vary but the basic functions of management remain the same. Planning, organizing, leading, and controlling are the four functions of management. ... Leading is the most important function in the management process. ... My managers do not use the four functions of management. ...
The management of the fire department administration as well as the management of fire companies is based on the four functions of the management process: planning, organizing, leading, and controlling. ... The final function of management is controlling. ... These four functions of management can also be applied to my position as a firefighter. ... In summary, the four functions of management: planning, organizing, leading and controlling can be applied not only to the fire department as an organization, but also to my position as a firefighter. Upper management and company officers use t...
Management is defined as the process of setting and achieving goals through the implementation of some basic management functions. ... Planning, which can otherwise be known as the " first" function of management, places the groundwork in position for the other functions of management. ... The leading function is sometimes referred to as motivating, encouraging, or guiding and is thus called the "people" function of management. ... Controlling, the last of the four functions of management, involves the act of monitoring each of these functions to evaluate the organization's performance ...
Introduction The four functions of management are essential to building strong teams and stronger organizations. ... It's the first management function both because it lays the groundwork for all other functions. ... Planning is the management function that involves identifying goals and alternative ways of achieving them. ... Controlling Controlling is related to each of the other functions of management. ... Summary All of the functions of management will continue to evolve in the future. ...
(Stanley, 2006) Later, in the early 1900's, Fayol researches and categorizes manager's functions, and establishes Administrative Management Theory. ... He establishes five distinct functions of the theory. ... (Fayol, 1917) These functions define the process of management in a classical way, and classify information of most the basic management approaches. ... (Fayol, 1917) These five functions of Administrative Management Theory are very logical, structural. ... Fayol and 14 Principles of Managerial Effectiveness Based on the previous five functions of management, Fayol interprets...
To be a successful manager I must have the knowledge and expertise to follow through on all four of these functions. Planning Planning is a essential management function. ... This function of management is defining the roles and responsibilities of each team member. ... I also apply the four functions of management when dealing with my supervisor whenever I want to implement new suggestions or ideas. ... Without through understanding of the four functions of management I can not be a good effective manager...
ELEMENTS OF MANAGEMENT Human resource management consists of four core elements that contribute to the achievement of desired organizational objective's and goals and effectiveness of management in a workforce. ... ADMINSTRATIVE HUMAN RESOURCE MANAGEMENT Administrative HRM requires a number of basic functions which exist to signify the most crucial and accepted elements of HRM. These functions include recruitment and selection, induction, training, alignment of jobs, employee development, pay, performance appraisal, compliance with legislation and remuneration and reward packages. These f...