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Managers in the twenty-first century should serve as facilitators, coaches and team leaders. Manager should view all employees as associates, colleagues, and valued co-workers. Bossy managers not only would not get his or her employees to work efficiently and productively instead it could create a chaotic work environment and behind-the-back laughter toward the manager. Let the nineteen-century manager weakens and the twenty-first century manager beckons. .
Managers should delegate work to all employees appropriately and effectively. This will make employees feel like they are being entrusted with responsibility and feel like they are part of the team and part of the company's success. After delegation has complete, it is important to have some form of follow-up with the employee, this ensures that he or she is comfortable with the responsibility and at same time the manager is showing continued support and interest, without interfering the work. Monitoring gives the employee a chance to voice any concerns, clarify any unclear points, and feel recognized for what he or she is doing. It also gives the manager the opportunity to ensure that the responsibility has been delegated successfully. .
Being a twenty-first century manager, motivation is the most important factor in order to build and maintain a successful business. Organizations will be constantly dealing with changes either in technology or in the business environment. Managers need motivated employees to learn, change, develop, and be constantly looking for new ways to improve. In order to gain employees motivation, managers must respect every employee by treating everyone consistently and fairly. Respect makes people feel that they matter and are important to the organization. Another motivation factor is recognition. Recognizing employees" contributions can be meaningful, with either intrinsic or extrinsic rewards for service, or even buying a chocolate bar or a cup of coffee could mean that the employees" hard work has been noticed.