Sunny Side UP

) when they work hard and continue to have a good attitude throughout the day. When you ask for extra ranch dressing, don't you have to pay for it? So if the boss is going to ask for extra's shouldn't he/she have to pay for it as well? Of course it's not hard to smile and it's definitely not something you need to learn in school, but it does take energy and someone who is doing so many things and getting paid $2.43 an hour doesn't have much reason to force that smile.
             In fact, what do you learn in school that you can take with you to your new waitressing job? As we learned in Barbara's case, it doesn't do a thing. "I had been vain enough to worry about coming across as too educated for the jobs I sought, but no one even seems interested in finding out how overqualified I am." (Ehrenreich 15) Since it doesn't require any form of education, people assumingly treat employees as though they have none. Suddenly, every person who walks into the restaurant is superior. The customer is the King (or Queen) and the employee is the lowly servant. It doesn't help either when the main standard runs along the lines of "the customer is always right". Then obviously the customers are going to treat the employees as such! So if the customer is insulted by the extremely hot coffee they have been given and rudely asks for a new one, then the employee best apologize and do as they command, because "the customer is always right". But isn't this a little extreme? Aren't the employees people too? Don't they have feelings? We can't just treat them like a jukebox and slam their buttons when they are slow. A customer should be as kind and understanding as the employee has to be. So if we could just get rid of this "the customer is always right" thing, and begin with a new standard, then maybe we could be getting somewhere. How about this: "If you want great service, the employee should be respected, and please don't forget to say please!" Now don't you think the employee getting paid $2.