Dell is a premier provider of computer systems, products and services used by customers worldwide to build their information-technology and Internet infrastructures. Dell led commercial migration to the Internet, launching www.dell.com in 1994 and adding e-commerce capability in 1996.The following year, Dell became the first company to record $1million in online sales. Today, Dell operates one of the highest volume Internet commerce sites in the world. The company's website receives 775 million page requests per quarter at 80 country sites in 27 languages/dialects and 40 currencies. Dell is increasingly realizing Internet-associated efficiencies throughout its business, including procurement, customer support and relationship management. At www.dell.com, customers may review, configure, and price systems from Dell's entire product line; order online; and track orders from manufacturing through shipping. .
In 1998, Dell expanded the online customer base beyond the low-volume accounts that make up the majority share of the direct marketer's Web sales today. According to Bill Morris, Dell's Senior Online Marketing Manager, a major focus was to do business with major customers online. Dell's push was designed to attract major corporate and government accounts to the online parade. The initiatives included: .
New software to integrate Dell's back-end system with those of its customers; .
An extranet to link suppliers to Dell's manufacturing facilities; .
Additional technical support and value-added services; .
A new ordering site in Asia. .
The Internet fitted neatly into Dell's build-to-order and direct-sales strategies, which have become the envy of the industry. Over 400,000 people visit the Dell site weekly, and about 40 percent end up in the ordering section. Dell officials have said one-third of all company sales come from its Web site. To help customers integrate Dell's ordering system with customers' internal approval processes, in 1998 Dell began beta testing software that integrated customers' back-end order processing system with the new process.
Executive Summary II. Summary III. ... Bibliography Executive Summary Michael S. ... Summary In today's technology market, Competition is hot among PC manufactures. ... If this were the case couple of years ago, it would have been easy for them to leave the company and find another job that gets them home by 5pm. ...
Executive Summary Dell has three main concerns: (1) Weather to enter the laptop market and how to go about selling them and who to sell them to, (2) How to strategize their entry into the LAN server market. ... Case Situations In 1993 major issues for Dell were how to decipher the balance and importance between laptops, desktops, and servers. ... The second concern for Dell was the PC LAN server market. ... Then Dell adds, "You mean top three."" ... Michael Dell should fire the other group that thought that large corporate customers wouldn't take Dell seriously as a server prov...
Executive Summary The computer industry has enjoyed a tremendous growth in the 80's and 90's. ... The paper will study Dell Computer Corporation and its business model, including many aspects of direct marketing introduced by Dell Computers will be analyzed. ... Dell Computer Corporation Michael Dell started the company in 1984 with the revolutionary idea to sell custom built computers directly to the customer. ... To Dell, the Internet is the purest and most efficient form of the direct model, providing greater convenience and efficiency to customers and, in turn, to Dell. ... Th...
The server will be a Dell PowerEdge server running Microsoft Server 2003 connected to the SI Network via standard 10/100 Networking. ... Both computers are Dells, one is running at 3.2 GHz P4 with 1 GB of RAM and the other is an older 1.8 GHz P4 with only 512 MB of RAM. ... Microsoft Office 2003 integrates most of the record keeping and object management and for Use Case review as well as mail services. ... Summary This testbed will allow us to evaluate all future changes that take place in an environment that will not impact current work by placing untested changes on the system. ...
Operating Systems Purpose The first thing I wanted to do for this project was to determine how the computer system I chose was going to be used. I wanted to purchase a personal computer system, with monitor and printer that I could use to do Web-based research. The research will be done out of my house. It will be primarily based on comparing different start-up companies to determine investments for the future. Since I determined that all my research was going to be over the Internet, it was important to find a system that would be fast in downloading different sites and capturing informat...
Executive Summary Apple Inc commonly known as Apple has effectively managed to be a successful company in a very competitive consumer electronics industry by been innovative and differentiating the company's products with similar products in the markets by offering high quality products and good customer service while the actual manufacturing of the products is outsourced to trusted third party suppliers. ...
Executive Summary Salesforce.com is the fastest growing, privately held web service provider of customer relationship management software. ... We have top-tier partners such as BEA, Borland, Dell, Microsoft, Sun, TIBCO, and Fortune 500 customers in every category. ... Some of the features involved include case management, which allows you to quickly preview customer case history including channel and contact points. ...
Microsoft case, on the other hand, was never decided on its merits because of a successful motion to dismiss by Microsoft. But in view of the close similarity of the two cases and the fact that both were heard in the same court, it appeared reasonable to assume the likelihood of a similar outcome. ... Relevant to the Donaldson and Jackson cases, "A September 2000 report by the U.S Congressional Commission on the Advancement of Women and Minorities in Science, Engineering and Technology Development revealed that African Americans made up 3.2 percent of the workforce in the fields of science, ...