McGill suggested two steps in planning a successful regrowth of the company's objectives. The first step is internal motivation within the employees. The managers "must tell less and listen more." (Case, 1989 20) In other words, the managers must ensure the employees comprehend their job responsibilities and how they are supposed to accomplish them. Secondally, McGill points out that the company must redefine their strategic focus into "small wins" for all personnel involved. The "small wins" concept empowers each employee to work toward the company's ultimate goal. This inhibits the mangers to remain focused on results instead of processes and procedures. .
McGill's management concepts and ideals directly relate to my organizations strategic motivational goals. Too often the upper chain of command recognizes a potential issue within a department and submits a "quick fix" to solve the problem right away without involving the Lead Supervisor or in my case, the Recruiter in Charge. We as managers are left to pick up the pieces and have no direction to implement the new fix. Ultimately, there will be no follow-up and we tend to go back to business as usual. .
As the Recruiter in Charge, I must use motivational techniques for every one of my recruiter's, specifically tailored to the individual. In the Navy, we utilize a type of pay-for-performance plan or what we like to call an incentive program; receiving production awards such as promotion, recognition and awards used for points toward advancement thereby, motivating employees to achieve their personal goals ultimately contributing to the Navy's recruiting mission as a whole. .
The Navy's incentive program has been proven very successful nationwide. However, there can be several drawbacks, some employees are not motivated by external sources. They may not really care if they make goal or not as long as they still receive a paycheck or just want some time off.