The idea of customer value has turned into an essential component in drawing and holding customer attention, and a vital belief in many patterns of business procedure. It is noted as the most critical part in the achievement of organization's goals and a fundamental source to compete and capture market share. It is an effective tool and technique to grab the interest of companies more towards designing marketing strategies through experts. Customer value has been hot topic now a day it was pioneered in 1990s and since than many researches and theories have been established. In providing value to the customer many areas have been studied that includes customer relationship management, consumer behavior and marketing research more importantly quality management and assurance. It has been perceived that when organizations are successful in conveying value to the customers they gain their loyalty as well for a few customer values are basis of life time relationship. Customer are loyal to an organization the length of the organization offers them better value products then its rivals (Fortune 2015). .
Models of Customer Value; customer value model has been further divided into four models. Value components models; the fundamentals of buying are better performance of the product or better experience and excitement by adding all the elements leads customers to make a decision to purchase. Moreover, customers' reaction to these variables in condition of satisfaction that may go from disappointed to delight. An element to satisfaction is something what customer does not expect and will bring about expanding joy if present. The components and their observation by customer don't stay static. Performance and satisfaction components will be in the long run saw as fundamental as customer desires grow by the time.
This is the important model to understand it this model suggest that consumer gain and utilization items or service to finish their great ends.