Burns is the chief executive officer and chairperson of Xerox. Xerox is the number one enterprise for document management and business process in the world, with sales of almost $23 billion. Burns first joined Xerox as a mechanical engineering intern in 1980. At that time, Xerox was the leading company in the global photocopying market. As the company was securing its place in digital document technologies, Burns was assuming roles in planning and product development. For several years, Burns led numerous business teams including Xerox's color business (Caliendo, 2010). In the year 2000, Ursula Burns became the senior vice president heading the supply and manufacturing chain operations. Ursula Burns and the then CEO, Anne Mulcahy, worked hand in hand in the restructuring of Xerox hence its emergence as a leading company in color technology and document services. Because of her achievements, Burns got a promotion to the president's position in April 2007. This expanded her leadership to include the company's human resources, IT organization, global accounts, corporate marketing, and corporate strategy. At the same time, Burns was among those elected as the company's Board of Directors (Bryant, 2010). .
In July 2009, Ursula Burns was made the CEO and went ahead to make the largest acquisition ever made in Xerox. The acquisition involved the buying of Affiliated Computer Services that amounted to $6.4 billion. In May 2010, she became the company's chairperson leading more than 140,000 individuals of Xerox that serve customers in many countries around the world. Basing on the company's legacy of innovation, Xerox is enabling workplaces to large global enterprises hence simplifying the way work is done so that people can put the required focus on the company's core business (Solman, 2014). The goal of Burns at Xerox is to develop a continuous chain of improved services and goods. These include more powerful imaging and copying machines and to offer excellent and professional customer service support.
Xerox who was the leader and giant in the copier industry is now failing Michael Hiltzik provides an account of how Xerox started. ... Xerox procedures start with its fondness for paper. Hiltzik gives an account of how Xerox operated procedurally. ... Xerox is cash strapped and desperately dodging bankruptcy. ... Xerox needs to get more out of its technology. ...
Even though Allaire was stepping down as CEO, he maintained a position of leadership in the company by serving as chairman of the board. ... This lack of clear leadership was a major managerial problem for Xerox. ... A company's management team must be able to separate personal matters from work issues in order to be effective. ... In the Digital Age, the company greatly underestimated the inkjet printer, allowing Hewlett-Packard Co. to assume a leadership position in the profitable inkjet market. Xerox's leadership in the copying industry even faltered when the company's x...
It involves a team of employees and managers who can make decisive effective decisions that will continually increase production efficiency, and customer satisfaction. ... Xerox found itself in the mid 1970's with a loss in profit, market share, and competitive stance (xxxxxxx). In order to confront new competitors such as Ricoh and Canon, Xerox was going to have to make major changes within its organization. ... Effective materials management helped Xerox gain closer supplier and customer ties, which in turn reduced inventory costs. ... The restructuring of the management in manufa...
Introduction Any organization in business cannot afford to stand still. It must improve its ability to deliver higher quality goods and services at competitive prices or it will go out of existence. This trend has resulted in emergence of World Class Organizations (WCOs), in which enterprises can compete effectively on a global basis. This does not mean the organization has to do business in an international level. However, if a Multi National Enterprise (MNE) sets up operation locally, the WCO must be able to compete effectively or if it is a supplier, it must make a competitive bid to suppl...
However, effective motivation is considered as a perennial organisational problem. ... This example illustrates that effective system should reflect specific cultural context. ... Japanese companies such as Toyota, Motorola and Xerox prove Quality Circle system successful team-organising and employee-motivating. ... Leadership Leadership is a process of motivating people. Effective leadership, indeed, is an important motivator. ...
Some of these companies are Southwest Airlines, Avon, Hewlett Packard, Kraft foods and Xerox. ... Leading consists of motivating employees to keep them happy in their work situation, to influence individuals or teams as they work, select the most effective communication channel and to deal in any way with employee behaviour issues. ... This leads me into the final question to compare and contrast management and leadership. ... Managerial leaders can choose among four styles of leadership according to the path-goal-theory. ... Supportive leadership is characterised as a friendly and appro...
Loyal employees Objectives: The objectives of the Diversity Management Program are to raise participant awareness, build skills, and afford opportunities for practice in the following areas: Effective interpersonal communication in a diverse setting. ... Xerox The Xerox Corporation in America is placing a greater emphasis on developing programs that are open to all qualified employees by addressing the common need for leadership training, career development, performance appraisal and mentoring. ...
Often the implicitly assumed objective in any organisation is its dependence on effective management for ongoing survival - to ensure that there is still an organisation to manage in the future! ... For example, Xerox are renowned for their reliable photocopiers, Rolex watches are known for their superior watch-craftsmanship, Apple Computer Inc is popular for its innovate multimedia approach to design computing. ... An example is Porter's three generic strategy approaches, of differentiation, overall cost leadership and focus strategy. ... Firms such as Hyundai, Kodak and Lexmark impleme...
Work teams in Corporate America Introduction: What is it that is happening in our workplaces that is causing the need for us to take a new look at leadership styles, and even a new look at the very role of leadership? ... Characteristics of effective work teams 3. ... Effective management of team processes 6. ... Let us see how management at Cisco Systems views effective team characteristics. Management view of effective teams, and characteristics of effective teams at Cisco Systems (Interview with Mr. ...