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A Case Study in Business Ethics

 

            In this following case study, Lauren is faced with an ethical dilemma at her new job with a highly respected technology company. Her job is to monitor the manufacturing process and make sure that all products meet customer specifications. A time occurs when she is monitoring a product for a company that would be integrated into another company's product. It does not meet the quality standards agreed upon, but only by a very small margin. Since of that, she doesn't want to move on with the product, she tells her manager and tells her to still go on with the product. She doesn't like the sound of that, so she tells her immediate boss and he tells her the same thing. She's faced with an ethical dilemma deciding to go with the choice of ignoring company protocols or going against management. This specifically deals with business ethics. .
             Lauren has to choose a difficult decision; there are so many things that have been taken in consideration before making a decision. It's interesting to know how a code of ethics is put in place for this company, but the manager and immediate boss are not following it. They are more worried about losing the contract and delaying the time on the product. This is a tough decision for Lauren, because if she goes to higher management to report this problem, she will become a whistleblower, possibly lose success in the company, and strain the relationship with her immediate bosses. If she follows the orders of her immediate she would be approving the product to go on. This would be fraudulent of her. The stakeholders specifically in this study would be Lauren's businesses in this study, because Lauren's business wants to stay true because of its good reputation and fast turnaround time. The right thing to do in this situation would be going against management. Even though there is a very small margin of not meeting the quality standards, it's still not worth it because anything could happen.


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