This case study is written from a critical thinking case study provided by the University Of Phoenix. This case study involves Faith Community Hospital a not for profit hospital that has many problems. The major problem described in this paper will be about the need for policies and procedures and there implementation. This hospital seems to have poor procedural discipline or no procedures at all to follow.
The Problem or Problems.
The problems as they are described in the case study appear to be procedural and leadership issues but mostly there appears to be a financial problem. The cause of the financial problem has many reasons. The problem that I can extract from the text is that costs are higher and patient numbers are down. This hospitals management needs to develop a better management strategy and lead their employees. Faith Hospital has a mission statement that provides some corporate direction. The Mission statement is currently contradicting the management's current strategy. Faiths mission statement is as follows (Unknown).
"With the foundation and commitment of our spiritual heritage And values, our mission is to promote the health and well-being of the people in the communities we serve through a comprehensive continuum of services provided in collaboration with the partners who share the same vision and values".
This mission statement provides some direction from management.
for the hospital but it is not being followed by the employees.
of the hospital. Some employees are providing free services to.
the indigent and some will not provide services unless the patients can provide proof of insurance. This lack of procedural discipline is evident in the do not resuscitate (DNR) statement that was made by the CEO Pat of Faith Hospital when discussing some of the concerns he has about the future of the hospital. "Last week, three staff members in the ICU initiated Do Not Resuscitate (DNR) directives.