Executive Summary .
Preload Assist System 3.
What Is the Purpose of the Preload Assist System?. 3.
How Does This System Improve UPS?. 5.
The Old System . 5.
Load Charts . 5.
Sort Aisle 6.
Recycles . 6.
Skilled Work Areas . 6.
Stop Counts . 7.
The New System . 7.
Smart Labels 7.
Package Car Location and Shelf Location . 7.
Belt Colors . 8.
NIS/ECS/Blank Labels 8.
Addition of New Jobs . 9.
Data Acquisition Employees 9.
SPA Employees 9.
Stop Counts 9.
What to Expect With Preload Assist System . 10.
Increase in Productivity . 10.
Better Load Quality . 10.
Better Service . 10.
Potential Problems . 10.
Overlapping Zip Codes and Townships/Boroughs . 10.
Initial Overflow of NIS/ECS/Blank Labels . 11.
Initial Package per Hour Drop 11.
Preloaders Walking in Wrong Car 11.
Conclusions . 11.
PAS Can Boost Customer Service . 12.
Have Dispatch Power at Your Fingertips . 12.
Recommendations 12.
Be Patient, It Is a Virtue . 12.
Trust in Your Management Teams . 12.
Believe in Your Employees . 12.
Sources 13.
Illustration I: PAL Field Descriptions . 3.
Illustration II: Package Car Location and Shelf Location . 7 .
Executive Summary.
United Parcel Services continues to be a leader and provider for the package delivery service. With the addition of the Preload Assist System (PAS) UPS's accountability will be much more reliable.