First adopted in Japan and later sweeping the manufacturing industries throughout the world, Deming's Total Quality Management approach changed managerial output, which led to development number two. 2. ... As organizations successfully implemented such teams, the relationship between workers and managers changed to one of greater perceived interdependence and respect. ... An example of this is Dell's customer service call center in Bangladore, India, that serves the whole world. ... Beecroft et al. share the tools and techniques that they have used to make successful changes and...

• Word Count: 1433
• Approx Pages: 6
• Has Bibliography
• Grade Level: Undergraduate