What are certain companies such as Southwest and American airlines doing to ensure quality customer service on their flights? ... American airlines compared with Southwest airlines does not quite match respectively in regard to employee satisfaction, but they are trying. ... Southwest Airlines prides itself on employee training and as a result they have been extremely successful. ... Southwest 75.0 2. ... American Airlines, unlike Southwest, focuses more on the middle manager in order to promote him/her to a hirer level executive position. ...

• Word Count: 2974
• Approx Pages: 12
• Has Bibliography
• Grade Level: High School

American Airlines established a CARE program. ... American has competitors such as Delta, United Airways, Northwest, Southwest, and Continental Airlines. ... The airline industry has many suppliers. Boeing is a major supplier of airplanes to American Airlines. ... These will be installed on all of American Airline's fleet. ...

• Word Count: 1141
• Approx Pages: 5
• Grade Level: High School

A Bleeding Industry: American Airlines Bankruptcy is looking inescapable for commercial airlines worldwide. United Airlines, US Airways, and Hawaiian Airlines filed for Chapter 11 within the past year. ... American Airlines made a $742 million merger with Trans World Airlines, Inc. ... United Airlines United Airlines was America's number two airlines. ... Southwest is a low cost carrier that utilizes this strategy. ...

• Word Count: 1125
• Approx Pages: 5
• Grade Level: Undergraduate