1. Value-Chain Analysis and Customer Needs
It's tempting to let this generic diagram serve as the customer's value chain, but it must be tailored to the particular customer. ... To perform the external value-chain analysis, team members should ask the customer a set of getting-to-know-you questions. ... Suppliers set up satellite offices next door to the most convenient procurement center. ...
- Word Count: 4100
- Approx Pages: 16
- Has Bibliography
- Grade Level: Undergraduate