The College Board's Scholastic Aptitude Tests (SAT) declined from 1963 to 1980, with average verbal scores falling over 50 points and average mathematics scores dropping nearly 40 points. ... Actual Applications in Education When surveying the literature, there were numerous examples where TQM was delivering results in the academic environment. ... These are just a sample of the numerous examples detailed in references. ... Every example cited approached the application from a different angle and with different emphasis, focused on their particular situation and defined needs and prior...

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