1. Critique of Quantitative Research Article
The research compared the personal value sets of Quality Managers against the personal value sets of general managers. ... Quality managers have significantly different personal value systems to those held by general managers. 2. The personal value orientations of managers in organisations employing TQM/QA practices will be commensurate with the key principles of TQM. ... The Authors of the report cite Hall (1996) in giving a definition of values which are "the chosen priorities that energize individuals- These personal values are a means in which humans guide their behaviour, and are import...
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