1. Conflict Resolution
According to Webster's dictionary the definition of conflict is a: competitive or opposing action of incompatibles: antagonistic state or action (as of divergent ideas, interests, or persons) b: mental struggle resulting from incompatible or opposing needs, drives, wishes, or external or internal demands. ... Cognitive conflict can be viewed as positive because it focuses on the facts instead of the person. ... The traditional view, observed from 1930-1940's was that conflict is bad and should avoided as it was thought to indicate problems. ... From this point, it was used as a posit...
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