This document will focus on the 5 main services which constitute the internet. ... Many companies offer free e-mail services such as Hotmail and Lycos. ... Commercial companies often provide chatrooms on their websites in order to promote their products and services. Professional users use this service mostly to discuss their work, e.g. a company chat room. ... MSN Messenger is currently the market leader although there are many other types to choose from. ...

• Word Count: 1437
• Approx Pages: 6
• Grade Level: High School

A newer form of communication over the Internet is the virtual messenger. The virtual messenger allows one to privately send a short message to a friend, or even to make new friends. ... If you run a large business on the net or an online service then hackers may be "A major concern" (Weil 1). ... Sure there are a few problems with the Internet, but the problems do not add up to services that the Internet provides. ...

• Word Count: 854
• Approx Pages: 3
• Grade Level: High School

Explain how each feature works to help in customer service excellence. ... The next step in Web Support is called "Live Chat" (usually something similar to Instant Messenger). ... Some Positions gained (increased demand) through web support are: 1) Web Support Specialist; matching client needs to our web capabilities, supporting web-based products and services through e-mail support, desktop support, and telephone support, interacting with clients and troubleshooting problems, developing and designing interface, front pages, graphics and the tools to navigate on the web site, as well as desig...

• Word Count: 1549
• Approx Pages: 6
• Has Bibliography
• Grade Level: High School