Every step of the communication process must be included in each of the six communication methods; downward, upward, horizontal, formal, informal, and diagonal in order for an organisation to be successful, and to improve job satisfaction in the workplace. ... This requires the manager to be able to select the right person for the job, and to deliver the message with the right tone (Waltman, n.d,), and to avoid personal perceptions. ... It is always helpful to complete these surveys because "Employee opinion surveys monitor worker morale, (McShane & Travaglione, 2007, p341), and levels o...

• Word Count: 2619
• Approx Pages: 10
• Has Bibliography
• Grade Level: Undergraduate

This requires the manager to be able to select the right person for the job, and to deliver the message with the right tone (Waltman, n.d,), and to avoid personal perceptions. ... It is always helpful to complete these surveys because "Employee opinion surveys monitor worker morale, (McShane & Travaglione, 2007, p341), and levels of job satisfaction. ... Many of the negative comments were directed mostly at three main grievances (1) a lack of information from management, (2) information overload, and (3) job dissatisfaction. ...

• Word Count: 2583
• Approx Pages: 10
• Has Bibliography
• Grade Level: Undergraduate