Jeanne Sahadi, author of Tipping Not Optional, notes tipping experts tipping recommendations range from 15 to 20 percent of the total bill. ... Bodvarsson states, "The most important finding is that there is strong two way relationship between customer evaluations of service quality and percentage tips; server expectations of tips influence the supply of service quality and service quality influences tip amounts". ... Articles such as Work Effort,[ CITATION JHP77 l 1033 ], notes tipping embraces customers monitoring and rewarding of job performance and; also A Study in Economic Contr...

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• Grade Level: Undergraduate