1. McDonald's: Proper Drive-Thru Procedures
Greet the customer - greet the customer as soon as the vehicle stops at the COD... - Attempt to add value to orders by up-selling and/or suggestive selling eg. ... Smile and greet customer 2. ... Suggestive sell and finalize order Attempt to add value to orders by suggestive selling/or up-selling eg. ... Direct customer Provide customer with receipt, pointing out the order number. ...
- Word Count: 1071
- Approx Pages: 4
- Grade Level: High School