1. Case on Microsoft Corporation
Bill Gates is the leader in the midst of development and direction in relation to which products should take, and Total Quality Management (customer satisfaction and continual process improvement) plays a big role in a robust product life cycle. ... The challenges they would face in the years to come wouldn't be as much financial, but rather writing software that will surpass customer expectations. ... Build customer trust a. ... Be responsive to customers needs 3. ... Diversify partnerships and customer relations 5. ...
- Word Count: 4638
- Approx Pages: 19
- Grade Level: High School