This particular airline was chosen first because we had some previous knowledge of them and their alliance with Northwest Airlines. ... KLM took an important step towards being a global airline by acquiring a 20% share in Northwest Airlines. ... KLM is now the oldest international airline in the world. ... In addition to Northwest Airlines and Northwest Airlink, the following is a list of airlines that KLM currently has alliance agreements with: Kenya Airways, Aer Lingus, Air Alps, Air Europa, Alaska Airlines, China Southern Airlines, Comair, Continental Airlines, Cyprus Airways, Czech Ai...

• Word Count: 3311
• Approx Pages: 13
• Grade Level: High School

In the airline industry, even if the capital cost of entry are fairly low, offering airline services requires airline and aircraft certification, gates, takeoff and landing slots, baggage handling services, and the marketing and distribution of tickets. ... Most airline workers belong to one of a dozen unions, which give the airline workers strong power in negotiations with the airlines, such as the Association of Flight Attendants, the Air Line Pilot Association, etc. despite of the falling of the real ticket price and the always increasing competition, the labor costs have never stopped to i...

• Word Count: 3996
• Approx Pages: 16
• Grade Level: Undergraduate

Major airlines are also called truck carriers. ... National airlines are scheduled airlines for the planned consumers and travelers. ... In the airline industry there are many ways to get access to the tickets and passes for this type of transportation. ... Airline Industry has changed over the years. ... ValuJet and Southwest Airlines. ...

• Word Count: 3027
• Approx Pages: 12
• Grade Level: High School

Simultaneously, the blossoming Internet was making it easier for passengers and less expensive for airlines to coordinate ticket information. ... As a result, little things like being able to find a parking spot, being able to rent a car, paying less in municipal taxes for your ticket and not having to wait in long screening lines become attractive factors for passengers. ... Code-sharing relationships vary from ownership of the regional airline by a major airline to partial ownership to marketing agreements between major and regional airlines. Benefits from code-sharing arrangements inclu...

• Word Count: 2768
• Approx Pages: 11
• Has Bibliography
• Grade Level: Undergraduate

The airlines' customer service will be evaluated on customer relation's skills, types of complementary services, promotional incentives, and airline dependability. ... American airlines compared with Southwest airlines does not quite match respectively in regard to employee satisfaction, but they are trying. ... The airline also offers a customer to employee plan: The American Airline's AAdvantage mileage program. Long-term customers of the airline are sent coupons, in which they present to American Airlines personnel who give exceptional service. ... Rank Airline Ratin...

• Word Count: 2974
• Approx Pages: 12
• Has Bibliography
• Grade Level: High School

Industry Background The airline industry is a very unique. ... A trend towards globalisation is noticeable in the airline industry. ... Privatisation of national airlines, liberalization of investment restrictions on national airlines and liberal landing rights are a few opportunities arising as a result of deregulation. ... Airlines incurred substantial losses. ... With the Internet, airlines could change the distribution channels; customers have already started to purchase their airline tickets directly from the airline, bypassing the traditional travel agencies. ...

• Word Count: 4942
• Approx Pages: 20
• Has Bibliography
• Grade Level: Undergraduate

Case Study: Southwest Airlines Introduction History Southwest Airlines began service June 18, 1971 with flights to Houston, Dallas, and San Antonio. ... Southwest became a major airline in 1989 when it exceeded the billion-dollar revenue mark. ... And thus, the tale of Southwest Airlines began. ... *Retaliation from big airlines if SWA tries to compete in bigger markets. ... Kelleher does not contend that he is the only visionary at Southwest Airlines. ...

• Word Count: 3854
• Approx Pages: 15
• Grade Level: High School

The following years were very successful periods for Delta airlines as it managed to spread its wings to various states around the United States and it also managed to purchase airlines such as Chicago Airlines and Southern Air Airlines. ... The airline has since then managed to grow rapidly implementing various new methods of check in or purchasing tickets. ... History of the Airline Industry The airline industry first started the transportation of passengers in October of 1925. ... In 2008, Delta merged with Northwest Airlines which made Delta the world's largest airline. ... The air...

• Word Count: 2972
• Approx Pages: 12
• Has Bibliography

To analyze the impact of CRM activities of Indigo Airlines on customers. 3. ... IndiGo Airlines IndiGo Airlines is a privately owned low-cost domestic airline based in Gurgaon with Indira Gandhi International Airport as its main base, its tagline is "Go IndiGo." ... Currently Indigo airlines have the highest passenger load factor. ... IndiGo air tickets can be booked online and the services provided are user friendly while at the same time, extremely comprehensive. ... Nowadays airlines are using the Internet to implement e-business applications and CRM strategy. ...

• Word Count: 2705
• Approx Pages: 11
• Grade Level: Undergraduate

Most people are familiar with a check-in at the ticket counter, the handing over of luggage, and a final pickup when it's over. ... We are interested in the progression from the moment a customer checks-in luggage at the ticket counter to the instance they are able to pick up their belongings once they've reached their point of destination. ... Among luggage claim, the company manages a variety of processes on a daily basis including ticket purchases (sales), cargo services (shipping), parts replacement (inventory), and many more. ... And finally, the customer at the ticket counte...

• Word Count: 3803
• Approx Pages: 15
• Grade Level: High School

American Airlines needs to be concerned with how well other airlines are doing; what kind of marketing are they making to lure and keep consumers from using their airline. ... American Airlines is most likely very concerned with this environment at the time. Airline ticket sales have decreased considerably because of the recent events that have taken toll on the country. ... Ticket prices have gone down as a cause of these recent events. ... Here, American Airlines needs to consider the needs and wants of the consumer. ...

• Word Count: 3899
• Approx Pages: 16
• Grade Level: High School

Political factors have a direct impact on airline industry. - conflicts of loss of confidence in mode of transport can damage the airline industry at a stroke. ... The BA and American Airlines proposed to be merged in 1996 . ... The Commission has also monitored state aid given to airlines. ... They can add to airlines costs and may make services less attractive to customers. ... BA fleet is one of the youngest and quietest of major airlines. ...

• Word Count: 2729
• Approx Pages: 11
• Has Bibliography
• Grade Level: Undergraduate

These changes include, the collapse of Ansett airlines, the amalgamation of Impulse airlines into Qantas and the entry and rapid growth of Virgin Blue, to name a few. ... This airline will be launched on the 25th of May 2004 (Jetstar [1] 2004). ... At the beginning of the year, Jetstar offered 100,000 introductory tickets at a low price of AUD$29. Virgin Blue, not to be outdone by their latest rivals, immediately responded with an offer of 200,000 airline tickets at the same price (Greenblat, 2004). ... Since there is a very small difference between the operating cost of no frill airlines a...

• Word Count: 2892
• Approx Pages: 12
• Has Bibliography
• Grade Level: High School

In my still-growing youth, I have seen quite literally many highs and lows. These highs and lows are not in reference to some wicked depression or an unsatisfying relationship, but rather by means of the take-off and landing of a commercial jetliner. By being the son of a mother who has worked ye...

• Word Count: 3686
• Approx Pages: 15
• Has Bibliography
• Grade Level: High School

The scheduled domestic carriers carried over 673.83 lakh passengers during the year and this was driven by the series of discounted ticket offers by Indian carriers. ... Passenger handling and airline operations management is going to pose a serious challenge on current airport infrastructures. ... Effective ways of encouraging traffic at the airport and benefits to airlines. ... Airlines also respond accordingly to this. ... Apart from airlines using secondary airports when there is some technical snag at the primary airport, low cost airliners would always look to increase their economic ef...

• Word Count: 4397
• Approx Pages: 18
• Has Bibliography
• Grade Level: High School

Another Middle-Eastern man was kicked off his flight because he used his cell phone before take-off ("Airlines..."" 2). ... It is instances like this that the airline is simply acting on the irrational bias of another passenger. Reggie Shuford, attorney for the American Civil Liberties Union, states, "When a...fellow passenger is given veto power over somebody else's ability to fly based on nothing other than hysteria and discrimination, then we all need to...determine whether allowing this [racial profiling] to happen is really doing anything to advance security or safety- ("Airline...

• Word Count: 3209
• Approx Pages: 13
• Has Bibliography

At that time, American Airlines Flight 11, the first plane to partake in the attacks, crashed into the North Tower. ... Both held $2,500 first-class, one way tickets on Flight 11 to Los Angeles via Boston, which Atta had purchased online on August 29,2001. ... At 8:14 A.M., United Airlines Flight 175 departed Boston's Logan International Airport. ... (http://911research.wtc7.net/planes/attack/flight175.html) At 8:41, just four minutes before Flight 11 slammed into the North Tower of the World Trade Center, one of the United Airlines flight 175 pilots reported a suspicious transmission: ...

• Word Count: 2888
• Approx Pages: 12
• Has Bibliography
• Grade Level: High School

The development of modern Tourism. The main difference between modern tourism and tourism in the past, is that modern tourism involves the mass availability and mass participation in holidays by what can be regarded as the entire population. This is distinct from tourism before the railway age wh...

• Word Count: 3466
• Approx Pages: 14
• Grade Level: Undergraduate

Since childhood, traveling has always been one of my hobbies. In the summer of 2002, my four friends and I planned to take a seven day trip to Europe. Most of Europe lies in latitudes more northerly than New York, due to which it has warm, Atlantic currents with moderate temperature. The Alps can b...

• Word Count: 2516
• Approx Pages: 10
• Grade Level: High School

Products Books, magazines Videos, CDs, Autographs, Posters and Sporting Goods, autographs, soundtracks, cult TV, travel Office equipment, office furniture and small business requirements, Jerseys, Programmes, Tickets and Stubs, Badges & Pins, Autographs, and Trading Cards, Furniture, decorative arts, china, glassware, antiques and interior design, Records, tapes, CDs, music memorabilia, musical instruments, equipment, accessories , sheet music, PC gaming and retro computing. ...

• Word Count: 3389
• Approx Pages: 14
• Has Bibliography
• Grade Level: High School

Before joining Amazon.com, Warren was the Chief Financial Officer and Executive Vice President for Delta Airlines where he helped the company become the first major airline to offer discounted fares on Priceline.com Inc. He made Delta an industry leader in Internet-based travel services with the redesign of the company's online ticket issuance and customer services systems. Warren was also instrumental in the acquisition of Atlantic Southeast Airlines. ...

• Word Count: 3535
• Approx Pages: 14

Introduction Many children watch television everyday, and recent studies indicate that children watch between three to four hours of television a day. Even more astounding is the fact that children spend about 38 hours a week either watching television, playing video games, listening to music, and/or working on the computer (Kaiser Family Foundation, 1996). This time spent is comparable to a full-time job. It is obvious that the media influences children. Today, a main focus of the media is sex. ...

• Word Count: 3171
• Approx Pages: 13