1. Centralized and Decentralized Authority
This refers to "the grapevine" or the "unofficial" flow of information among employees. ... This can be situations such as dealing with personal issues around their work time or even seeking an outside perspective. Managers cannot not necessarily control this flow of information but they can definitely manage it by paying attention to the major players and influencers within a department, and using their information to boost morale and use that wealth of information. ... There is very little information that passes from corporate down to retail workers and never input that...
- Word Count: 924
- Approx Pages: 4
- Grade Level: Graduate