There might be some confusion in terms of the authority and direction in the beginning but once the division comes up the learning curve under capable divisional and IT managers, they will be more effective than they could be operating in silos. ... I would make the case for the transition to the matrix structure by referencing the market needs, the customer of the future will look for his appliances (Kitchen or Washer dryer) to operate without his inputs by learn his/her usage patterns, and will expect services for his home appliances in general. ... After ensuring that all of the employees u...

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• Grade Level: Graduate